I bought this straightener (model#CS32) a couple of years ago and it still works great. I have long and really wavy hair and it only takes me about 5 mins to straighten my hair. I am also surprised at how durable it is, i have accidentally dropped it on the floor numerous times and it still works like new. I have also sprayed hair spray on th plates and it did not leave any residue or make any mess. I have recommended the product to friends, i think it is great, it heats up REALLY fast, it straightenes hair fast, it is durable, and not very bulky.